1. FTC - Shopping by Phone or Mail - BBB News Center www.bbb.org/us/article/ftc--shopping-by-phone-or-mail-4527 A number of tips for consumers offered by the Better Business Bureau and the U. S. Federal Trade Commission (FTC). The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid these practices. Beware of price comparison websites, many have been found to receive payments from merchants in exchange for a high rating. One that is apparently reliable is PriceGrabber.
2. The Texas Attorney General's office is a consumer watchdog. You call their complaint line at 1-800-252-8011 or on their website http://www.texasattorneygeneral.gov